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| Help on Using the SportsFanShop Site |
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Navigation
Help |
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There
are two ways to browse our online catalog. You can either
browse through the categories and subcategories, or you can
use the search key. If you are looking for something for a
certain team, the best way is to enter the team name in the
search box. Once you find an item you would like to purchase,
simply click on the yellow shopping cart to add it to your
order. You will always have the option to add items, change
quantities, or delete an item from your shopping cart. You can
check your shopping cart at any time by clicking the white
shopping cart near the top of the page. We also accept many
different forms of payment: Visa, Discover, Mastercard,
personal check, and money order. If you have any problems
using our website, or have any questions or suggestions,
please do not hesitate to email us. |
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Privacy Policy |
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All information gathered by
Sports Fan Shop through your order is kept strictly
confidential and will NEVER be distributed to any
company or individual. The information will only be used to
make sure your order gets delivered to you in the timeliest
manner possible. Read more about our Privacy Policy here. |
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Store Information |
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Welcome to SportsFanShop! Our
specialty is sports novelty items, supplies, and cards. We
stock items made by your favorite and best manufacturers:
Riddell, Schutt, Remarkable Products, Twins, Ultra Pro,
WinCraft, Upper Deck, Topps, Donruss, Decipher, and Wizards of
the Cost, to name a few.
All WinCraft products (flags, banners, waste baskets, clocks, pennants, license
plates, etc) may not be available in the exact design shown. We do our best to
keep all item images updated on our site, but because the designs change without
warning, it’s possible a different design is shown that what is actually in stock.
We always welcome comments and
suggestions. Please send them to questions@sportsfanshop.com |
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Hours and Phone Numbers |
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Hours: |
Monday - Friday, 8 a.m. - 5 p.m. CST |
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Phone: |
888-331-FANS (888-331-3267) |
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Fax: |
402-697-8431 |
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Mail: |
8921 J St., Suite 300, Omaha, NE 68127 |
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Email: |
questions@sportsfanshop.com |
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Shipping Information |
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HOLIDAY SHIPPING INFORMATION
Once your order has been shipped, you will receive a shipping notification via
email, which will include a tracking number. Please check your email, including
junk/bulk email folders, before calling or emailing to check on your order.
Cut off days/times:
To receive your order by Christmas using
Standard ground shipping, we must receive your order by Friday, December 8th,
5pm CST. To receive your order by Christmas using Expedited 2nd Day Air
shipping, we must receive your order by Wednesday, December 13th, 5pm CST. These
cut off days/times are only valid for orders with all items in stock at the time
of receipt. Any orders received after these days/times for the selected shipping
method are not guaranteed to arrive by Christmas.
We only ship to the 50 U.S. states and Puerto Rico.
In-stock orders going to the U.S. or Puerto Rico will ship
within 1-3 business days (2-6 days during peak seasons such as
Christmas). UPS will be used on all orders being shipped
inside the United States. We will use USPS Priority for all
orders shipped to Hawaii, Alaska and Puerto Rico. On most
orders, the actual USPS shipping costs are more than what the
quoted shipping cost is on the order. If this is the case, you
will be notified via email with the actual shipping cost that
will be charged, and given the option to place or cancel your
order.
Once your order is placed,
processing time is 1-2 business days. During peak seasons the
processing time may be an extra 1-3 days. Depending on where
the order is being shipped, in transit time is an additional
1-4 business days.
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Return
Policy |
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If you receive an item that has been damaged in transit, you may return it
for a replacement, exchange, or refund. If you do receive a damaged item,
please contact Sports Fan Shop via email or phone within 10 days
of receipt for an RMA number. Please have your invoice ready for reference.
You must have an RMA number to return items. If product is returned
without an RMA number, a 20% restocking fee will be charged.
All items must be returned in the original packaging. |
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